I kind of saw this coming. The desk was supposed to arrive after they got back from vacation, only they get word 'oh it's arriving while you're on vacation'.. she manages to get it reset to today, when she was going to work from home (her husband too) . Sounds good. Nope. She went into work location today, BUT... they said they'd call her an hour in advance. So she probably thought she'd have time to call Lunch, drive home and handle it. Of course, they DIDN'T call. I love my Housemate but she tends to assume because there's a best way to do things, folks will DO the best way. In my experience it rarely works that way. Then again I can be too negative.