"Gerd, you did not attend to Dagmar's first signs of stress, and pursued an issue, cornering her. While you might want to know her thoughts, you have no right to demand her thoughts. I do not think Dagmar was wrong to become angry when cornered. " A pause. "I believe, Gerd, that you thought you were in the right to defend yourself when insulted, but I also think you created the situation that led to the insult." A hand up to forestall comment while she considers her words to Dagmar.