Well, the housekeeper Mrs Hall, a widow, is one of the few women who can keep both farnon gents in line despite the fact they technically employ her! Naturally they do adore her. And some jerk bellows at Mrs. Hall on the phone for Salve. Tristain, a bit of a rogue (the younger one) says he'll handle it. And swaps shit into the salve before sending it. Later at a pub, others find out about the Jerk's complaint about the smell but he is a least humbled. They ask Tristainn if he accidentally swapped samples. He says "Not accidentally" they blink and he goes on "NO one gets to be rude to Mrs. H"