"My understanding is that these mortals, to their knowledge, have experienced a Loss." He cautions. "If you were to tell them otherwise, they will panic. If you could even convince them of the fact that their child lives, and was stolen, mortal authorities would be involved. That would endanger us all.
However, if you wish to speak to Janice alone, she may be able to shed light on what has happened."
"If you recover the child? We will ease her return to the family. Sooner is better, as there may be more complications with every day that passes. If you do not... it would be a kindness, for them to grieve their loss, and move on."